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Terms and Conditions
By accessing, browsing and using our website or any of our applications through whatever platform (hereafter collectively referred to as the "website") and/or by completing a reservation, you acknowledge and agree to have read, understood and agreed to the terms and conditions set out below.

1. THE CONTRACT
All persons wishing to make a booking have carefully read and understand the Terms and Conditions that follow. By making a booking with our Company, you accept on behalf of yourself and all those named on the booking including minors and person under a disability to be bound by these Terms and Conditions. A booking is accepted and becomes definite only from the date when our Company sends a confirmation email. It is at this point that a contract between our Company and the Client comes into existence. Before your booking is confirmed and a contract comes into force, the Company reserves the right to increase or decrease the prices. These Terms and Conditions shall constitute the entire agreement between our Company and the Client relating to the subject matter herein, and shall constitute a binding agreement. There is no verbal or written; representation, warranty, prior agreement, or description of services, other than as expressed herein. The service to be provided is/are the tour(s) referred to in the booking confirmation.

2. PAYMENT /ACCEPTANCE OF BOOKING/CREDIT CARD
The Company must confirm acceptance of the Client’s booking in writing. Please refer to the confirmation email for details regarding final payment. Payment of the balance of the tour price is due on the end of each service that the client has booked. The clients credit card details are necessary to hold the booking, the credit card needs to be a valid one owned by a valid person. There will no charges at all on the clients credit card as our company needs only to confirm the booking. In case of expatriation of the card before the date of the service the client needs to contact our company with a new valid card.

3. CANCELLATION OF A TOUR BY THE CLIENT
Any cancellation by a Client must be made in writing and be acknowledged by the Company in writing. The date on which the request to cancel is received by the Company or its Agents will determine the cancellation fees applicable.
Cancellation for Tours and Services: The cancellation fees are expressed hereafter as a percentage of the total tour price.
i) Cancellation 7 days or more before the services: 0% of cost of services booked. In case of prepayment Full refund of services to the client.
ii) Cancellation less than 7 days before the services 100% of cost of services booked will be charged by the company.

4. COMPLAINTS
If a Client has a complaint against the Company, the Client must first inform the company at the earliest opportunity to allow the grievance to be rectified before any public display of the matter.

5. PRIVACY POLICY
The Company will provide personal information, as well as any personal information provided in relation topersons whose travel arrangements have been requested by the Client. The Company will do all reasonably possible in endeavoring to protect personal information.
DRIVER-GUIDE / TOUR ESCORT / TOUR GUIDE
Although we are proud that our drivers have been given the title “guide drivers” for their wealth of information, we do not permit them to accompany you during your duration in the historical sites, with the exception of an emergency. It is our pleasure to provide private tour guides for the individual or all historical sites at your request.
Caserta Pompeii
Caserta Pompeii
Your day begins as your private English-speaking driver greets you directly dockside at the Port of Naples in a premium luxury vehicle. Setting off early in the morning air, you will travel north into the lush province of Caserta, heading toward one of the most magnificent royal residences ever constructed: the Royal Palace of Caserta (Reggia di Caserta). Commissioned in 1752 by King Charles VII of Bourbon and designed by the celebrated architect Luigi Vanvitelli to rival the majesty of Versailles and the Royal Palace of Madrid, this UNESCO World Heritage Site is an architectural triumph of late Baroque and Neoclassical design. Step inside to marvel at its sheer scale and sumptuous detail—from the monumental Grand Staircase of Honor (Scalone d'Onore) and the gilded Palatine Chapel to the lavish Royal Apartments adorned with silk tapestries, frescoed ceilings, and period furnishings. Outside, the estate’s vast park stretches over three kilometers, featuring a breathtaking central waterway engineered with cascading fountains, monumental classical sculptures, and the romantic English Garden. When it comes time for lunch, you enjoy complete flexibility. Choose to dine in Caserta to savor authentic regional specialties—including the province's world-renowned mozzarella di bufala campana DOP and handmade pasta—or pause at a charming trattoria in one of the picturesque country hamlets along the scenic drive south toward Mount Vesuvius. In the afternoon, your journey continues to the legendary UNESCO World Heritage site of Pompeii. Buried under meters of pumice and volcanic ash during the cataclysmic eruption of Mount Vesuvius in 79 AD, this thriving Roman city remained frozen in time for almost 2,000 years. Spend your afternoon wandering original basalt-paved streets marked by ancient chariot ruts, discovering the expansive civic Forum, visiting preserved thermal spas and street taverns (thermopolia), and admiring vivid frescoes inside noble patrician domus. Following an enriching day pairing royal European splendor with timeless Roman antiquity, sit back and relax on a comfortable, punctual drive back to the Port of Naples, arriving comfortably ahead of your cruise ship’s departure. Important Shore Excursion Details & Custom Options: Recommended Early Departure (7:30 AM): An early morning departure at 7:30 AM is strongly recommended to optimize your time between both monumental sites, avoid peak traffic, and ensure a seamless, relaxed day. Royal Palace Operational Schedule: Please note that the Royal Palace of Caserta is closed on Tuesdays. For Tuesday port calls, an alternative itinerary can be tailored to feature other historic landmarks or scenic highlights. Private Licensed Guide Recommendation: While you may explore both destinations independently, we strongly recommend adding a private licensed archaeological guide for Pompeii to seamlessly navigate the expansive 160-acre park and bring the architecture, art, and personal stories of ancient Rome vividly to life. Accessibility: Pompeii features dedicated, partially wheelchair-accessible pathways (including the "Pompei per Tutti" route). The Royal Palace of Caserta is also largely wheelchair accessible via internal ramps and elevators. Please notify us in advance if any members of your party require mobility assistance. Guaranteed On-Time Return to Port: Departure schedules and return routes are carefully coordinated throughout the day to guarantee a punctual, stress-free arrival back at your cruise ship well ahead of all-aboard time.
PRICES PER PERSON
Passenger(s)
Price per Person

1 Pax

600 Euro


2 Pax

300 Euro


6 Pax

108 Euro


8 Pax

88 Euro


Duration
9 hours
Departure
Port of Naples / Salerno
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